Account Deletion

Delete your LifeSync account and data

LifeSync users can request deletion of their account and associated app data at any time.

To request account deletion, email LifeSync from the address associated with your account or include that account email in your message. This helps us verify which account should be deleted.

Request account deletion

Steps to request deletion

Send an email to admin@life-sync.net.
Use the subject line “LifeSync Account Deletion Request”.
Include the email address used for your LifeSync account.
State that you want your LifeSync account and associated app data deleted.

Data deleted

Your LifeSync account record and Firebase Authentication account, when deletion is requested and verified.
Cloud-synced app data associated with your account, including workouts, exercises, timers, notes, goals, nutrition entries, body metrics, progress history, app settings, and profile details.
Support or feedback messages tied to your account, unless retention is required for security, abuse prevention, legal compliance, or operational records.

Data kept

Data stored only on your personal device may remain on that device unless you delete the app data or uninstall the app.
Anonymous, aggregated, or de-identified operational information may be kept if it cannot reasonably identify you.
Records may be retained when required for legal, security, fraud prevention, dispute resolution, or compliance purposes.

Retention period

Verified deletion requests are normally completed within 30 days. Some backup, security, or compliance records may take longer to expire, but will be retained only as needed for the purposes described above.

Contact

For account deletion or privacy questions, contact LifeSync at admin@life-sync.net.